Certification and Quality

Privacy Policy

Thank you for your interest in our website. The protection of privacy and your personal data is an important concern to us. In the following you will find Information about how we handle your personal data whilst using our website. The processing of personal data occurs in compliance with the applicable data protection law.

Controller Within the Meaning of Data Protection Law

SEICO Heizungen GmbH
An der Autobahn 29
30851 Langenhagen / Hannover
info@seico.eu
004951196 96780

Data Protection Officer

datenschutzbeauftragter@datenschutzexperte.de
www.datenschutzexperte.de

Definitions

Our data protection declaration aims to be clear and intelligible for everyone. For this reason, our data protection declaration generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.

Server- Logfiles

Once you visit our website, it is technically necessary for data to be transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your Internet browser and our web server:

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status
  • Web browser used and operating system used
  • (Full) IP address of the requesting computer
  • Transmitted amount of data

We collect the data listed in order to guarantee a smooth connection of the website and to enable a comfortable use of our website by the users. The log file also serves to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 Para. 1 lit. f GDPR.

For reasons of technical security, in particular to prevent attempts to attack our web server, we store this data temporarily. Based on this data, it is not possible for us to draw conclusions about individual persons. After 7 days at the latest, the data is anonymised by shortening the IP address at domain level, so that it is no longer possible to relate a reference to the individual user.

Cookies

Our website uses cookies which are stored on your device by the browser and which contain certain settings for the use of the website (e.g. the current session). Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted after the browser is closed. Other cookies remain stored on your end device until you delete them, or the storage period expires.

These cookies enable us to recognize your browser on your next visit. In some cases, the cookies are used to simplify website processes by saving settings (e.g. to keep already selected options available). If personal data are also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either to implement the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interest in the best possible functionality of the website and a customer-friendly and effective design of the page visit. You can set your browser in a way that you get informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. The cookie settings can be administered under the following links for the respective browsers:

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

You can also individually manage the cookies of many companies and functions that are used for advertising. To do so, use the user tools available at https://www.aboutads.info/choices or http://www.youronlinechoices.com/uk/your-ad-choices.

Most browsers also offer a “do-not-track- feature” that allows you to indicate that you do not want to be “tracked” by websites. If this feature is enabled, the browser will tell ad networks, websites and applications that you do not want to be tracked for behaviour-based advertising and such like. For information and instructions on how to edit this feature, see the links below, depending on your browser provider:

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=en-GB
Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature
Internet Explorer: https://support.microsoft.com/en-gb/help/17288/windows-internet-explorer-11-use-do-not-track
Opera: http://help.opera.com/Windows/12.10/en/notrack.html
Safari: https://support.apple.com/kb/PH21416?locale=en_EN

In addition, you can prevent the loading of scripts by default. NoScript allows you to run JavaScripts, Java and other plug-ins only on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from your browser’s provider (e.g. for Mozilla Firefox at: https://addons.mozilla.org/en-GB/firefox/addon/noscript). Please note that disabling cookies may limit the functionality of this website.

Contact Form and Contact by E-mail

If you send us enquiries via contact form or e-mail, your information from the enquiry form or your e-mail, including the first and last name you indicated there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. The indication of an e-mail address is necessary for the contact indication, the indication of your name as well as your telephone number is voluntary. We will not transfer this data without your consent. The legal basis for the processing of the data is our legitimate interest in responding to your request pursuant to Art. 6 Para. 1 lit. f GDPR and, if applicable, Art. 6 Para. 1 lit. b GDPR, insofar as your request is aimed at the conclusion of a contract. Your data will be deleted after your request has been processed, unless there are legal obligations to retain it. In the case of Art. 6 para. 1 lit. f GDPR, you may object to the processing of your personal data at any time.

Data Transfer and Recipients

A transfer of your personal data to third parties does not take place, except

  • we have explicitly pointed this out in the description of the respective data processing.
  • you have given your explicit consent in accordance with Art. 6 Para. 1 sentence 1 lit. a GDPR,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
  • if there is a legal obligation to transfer data pursuant to Art. 6 Para. 1 sentence 1 lit. c GDPR, and
  • to the extent required by Art. 6 para. 1 sentence 1 lit. b GDPR for the execution of contractual relationships with you.

In addition, we use external service providers for the processing of our services, whom we have carefully selected and commissioned in writing. They are bound by our instructions and are regularly monitored by us. If necessary, we have concluded a contract for data processing under commission pursuant to Art. 28 GDPR with them. These are service providers for web hosting, sending e-mails, maintenance and care of our IT systems, etc. The service providers will not transfer this data on to third parties.

Data Security

In accordance with Art. 32 DSGVO, we implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons. This website uses SSL encryption for security reasons and to protect the transmission of confidential content.

Storage Period

The period for which the personal data will be stored is determined by the relevant statutory retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is deleted routinely. If data is required for contract fulfilment or contract initiation or if we have a justified interest in further storage, the data will be deleted if you are no longer required for these purposes or if you make use of your right of revocation or objection.

Your Rights

In the following section you will find information about your rights as data subject which are granted to you by the current data protection law with regard to the controller of the processing of your personal data:

The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the storage duration planned, the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing, the existence of a right to lodge a complaint with a supervisory authority, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved, as well as the significance and the envisaged consequences.

The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 GDPR.

The right to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right of freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right, pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is contested by you, the processing is unlawful, but you opposes the erasure and we no longer need the data, but you need it for the establishment, exercise or defence of legal claims or you have filed an objection against the processing pursuant to Art. 21 GDPR.

The right, in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in in a commonly used and machine-readable format or to transmit those data to another controller.

The right to withdraw your given consent pursuant to Art. 7 para. 3 GDPR with effect in the future at any time.

The right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office or, if applicable, that of your usual place of residence or work.

The right to withdraw your given consent pursuant to Art. 7 para. 3 GDPR: You have the right to withdraw your given consent to the processing of data with effect for the future at any time. In the event of withdrawal, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation;

Right to Object

If your personal data is processed by us based on legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right pursuant to Art. 21 DSGVO to object at any time to the processing of your personal data if this is done for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to state a particular situation.

If you wish to exercise your right of withdrawal or opposition or any of your other rights, simply send an e-mail to info@seico.eu.

Right to Modification

We reserve the right, if necessary, to adapt or update this data protection declaration in accordance with the applicable data protection law. In this way we can adapt the declaration to the current legal requirements and take changes in our services for example, when introducing new services, into account. For your visit the latest edition is applicable.

Status of this privacy policy: 30.11.2018

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